SMS Privacy Policy

Famarock LLC, dba Rockenwagner Bakery is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our SMS services.

1. Information Collection

We collect the following information when you provide SMS consent:

Your mobile phone number
Any preferences or settings related to your SMS subscriptions
Interactions with our messages, such as responses and delivery status

2. Use of Information

Your information is used solely for the following purposes:

Sending you SMS messages based on your consent, including order updates, delivery notifications, application updates, or other relevant information
Ensuring compliance with legal and regulatory requirements
Enhancing our SMS communication services

3. Information Sharing

We do not sell, rent, or share your phone number or any related information with third parties or affiliates, except:

As required by law or regulatory authorities
With trusted service providers who help us operate our SMS programs, bound by strict confidentiality agreements

4. Your Choices & Opt-Out

You may opt out at any time by replying “STOP” to any of our messages.
To receive help or more information, reply “HELP” or contact us at 310-578-8171
Messaging frequency may vary, and message and data rates may apply.

For any privacy-related inquiries, please contact us at 310-578-8171.

Terms of Service

These Terms of Service (“Terms”) govern your use of our SMS services. By opting into our SMS notifications, you agree to these Terms.

1. Types of Messages

By providing your mobile number and consenting to receive SMS messages, you may receive:

Customers and Guests: Order updates, delivery notifications, promotions, and other relevant information.

2. Messaging Terms

Frequency: Messaging frequency may vary.
Fees: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You can opt out at any time by texting “STOP.”

3. Service Availability

We do not guarantee uninterrupted or error-free SMS service and are not responsible for delays, message failures, or network issues beyond our control.

4. User Responsibilities

You agree to provide accurate contact information.
You must be the authorized user of the mobile number provided.
You will not use our SMS service for fraudulent or unauthorized purposes.

5. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our SMS services after updates constitutes acceptance of the revised Terms.

For questions regarding these Terms, contact us at 310-578-8171.